Within the hour during yard hours (Mon–Sat, 7am–7pm). Outside of that, by 9am the following morning.
Yes — we welcome visitors by appointment. Most enquirers who come to the yard end up booking, which we take as a good sign.
If the box is free, yes. Same-day collection is sometimes possible — phone is fastest for these.
Driving licence, proof of address (utility bill or bank statement under 3 months), and an idea of where you're going. We verify these online — no paper.