All rates in one place — no hidden fees. Hire fee paid at booking, refundable deposit held on the card on collection day and released the moment the box comes back clean.
All prices in GBP. Insurance, breakdown cover, and disinfection cleaning are included in every hire. Drivers under 22 are unfortunately not covered by our insurer.
The deposit is not charged at booking. On collection day we place an authorisation hold on the same card used at checkout — funds are reserved but not debited. When the vehicle comes back clean, we release the hold immediately.
Standard deposit — same for all vehicles.
Includes a £200 young-driver surcharge to satisfy our insurer.
Once released, funds typically reappear on the customer's card within 1–7 working days depending on their card issuer. If damage or additional costs occur, only the relevant amount is captured; the remainder is released the same day.
Full hire fee is charged at checkout via Stripe. Your card is securely retained by Stripe so we can place the deposit hold on collection day — no need to hand over details again at the yard.
We authorise a refundable deposit hold on the same card. Funds are reserved but not debited. Ten-minute walk-round, sign the agreement, keys, and you're away.
Handover check on return. Clean box → hold voided within minutes. Damage → only the repair cost captured, remainder released. Itemised invoice provided for anything charged.
Plenty of notice — full refund of the hire fee.
Shorter notice — 50% refund.
The slot is held; refund not available.
To cancel, please call us on 07444 912345.
Cancellations and refunds are managed by phone with our yard team — not online.
The hire fee is charged in full at checkout. The refundable deposit is not charged — it's authorised as a hold on collection day and released on satisfactory return. All payments are processed securely by Stripe.
Our insurer requires a higher deposit for drivers aged 22–25 due to elevated risk in this age bracket. Drivers aged 26 or over pay the standard £500; drivers aged 22–25 pay £700 (a £200 young-driver surcharge). We're unable to insure drivers under 22.
Only the cost of the repair (or additional cleaning, or missed fuel top-up) is captured from the deposit hold. Any remainder is released the same day. You'll receive an itemised invoice detailing anything charged.
We release the hold the same day the vehicle is returned in good order. Your card issuer determines when the funds actually reappear on your available balance — typically 1–7 working days depending on the bank.
Comprehensive insurance for approved drivers, breakdown assistance, disinfection cleaning between hires, and a full tank of fuel (for horseboxes). No hidden fees.
No mileage restrictions on any hire within mainland UK. If you're planning a European trip, please give us a ring first as separate arrangements are needed.
Usually yes, subject to the next booking. Give us a ring on 07444 912345 as soon as you know. Extension charges are added at the standard daily rate.
Cancellations must be made by phone. Approved refunds are returned to the original payment card within 5 to 10 working days. See our full Cancellations & Refunds policy for the detailed schedule.
No. The rates shown are all-in — you pay the hire fee at checkout and a refundable deposit is held on the card on collection day. Insurance, breakdown cover, and disinfection cleaning are included. All prices are in Pounds Sterling. Receipts are issued by email at the point of charge.
Pick a vehicle, choose your dates, pay the hire fee — done in under two minutes.
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